HH88 Privacy Policy — Your information is safe with us

Welcome to HH88's Privacy Policy. As one of Bangladesh's most trusted online gaming and Sports Betting platforms, HH88 places the highest importance on protecting your personal data. This Privacy Policy clearly explains what information we collect, how we use it, and how we keep it secure.

By using the HH88 platform, you agree to this Privacy Policy. Please read it carefully before your first use. If you disagree with any part of this policy, contact our support team.

This Privacy Policy applies to all HH88 services, websites, and mobile applications. Compliance with international data protection regulations and applicable local laws is a core part of HH88's policy.

Under HH88's Privacy Policy, we collect only the information needed to provide you with the best possible service. We do not collect any personal data beyond what is necessary.

The above information is collected in several ways:

• Information you provide directly during registration.
• Data collected automatically while using the platform (cookies, log files).
• Identity document information submitted for KYC verification.
• Information you share when contacting Customer Support.

HH88 uses your data only for specific, transparent purposes. A core principle of our Privacy Policy is data minimisation — we collect only what is necessary and never use it beyond its original purpose.

• Account Management: To create, verify, and secure your account.
• Transaction Process: To process deposits, withdrawals, and payments.
• Customer Service: To respond to your questions and resolve any issues.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Notifications & Communications: To send important updates, promotions, and security alerts.
• Legal obligations: To comply with applicable laws and regulatory authority directives.
• Responsible Gaming: To identify problematic gaming patterns and provide support to members.

The most important aspect of HH88's Privacy Policy is this — your personal data is never sold or rented. However, limited information may need to be shared in certain circumstances:

• Payment Providers: Only the minimum information required to process transactions with payment partners such as bKash, Nagad, and Rocket.
• KYC verification services: With licensed verification partners for identity verification.
• Law enforcement agencies: To comply with valid court orders or government directives.
• Security Partners: In specific cases, in cooperation with anti-cybercrime and anti-money laundering authorities.
• Business Succession: In the event of a sale or merger of HH88's business, the new owner will be bound by the same Privacy Policy.

In all of the above cases, we ensure that shared data is kept to a minimum and remains protected. Data protection requirements are always included in agreements with third parties.

HH88's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled as they are essential for the site to function.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To understand which pages are most visited. These do not identify you personally.
• Marketing Cookies: To show you relevant offers based on your preferences. You can opt out of these at any time.

HH88 protects your data using industry-standard security technology. Technical safeguards are a foundational pillar of our Privacy Policy.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: Advanced firewalls protect against cyber attacks.
• Real-Time Monitoring: Unusual activity is detected immediately.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Data Backup: Regular backups are stored on secure servers.

HH88 does not retain your data indefinitely. Under our Privacy Policy, all information is securely deleted once it has served its intended purpose.

• All necessary data is retained for as long as your account remains active.
• Upon account closure, financial and transaction data is retained for a maximum of 5 years in accordance with legal obligations.
• KYC documents are retained for a maximum of 2 years after account closure.
• Email data is deleted within 30 days of opting out of marketing.
• If a dispute or legal proceeding is ongoing, the retention period for relevant data may be extended.

HH88's Privacy Policy grants you the following rights. To exercise any of these rights, please contact our support team.

The HH88 platform may integrate third-party services such as payment gateways and game providers. Each of these services has its own privacy policy.

• HH88 is not responsible for the security or privacy practices of third-party payment services such as bKash, Nagad, and Rocket.
• Game providers operate under their own policies; HH88 does not control how they collect data.
• We recommend reading the privacy policy of any third-party service before using it.
• All third parties connected to HH88 are required to comply with international data protection standards — this is a condition of our partnership agreements.

HH88 is strictly for users aged 18 and above. Protecting minors is a priority under our Privacy Policy.

If you believe a minor has registered using your identity, please notify our support team immediately. We will take prompt action.

HH88 may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• The "Last Updated" date at the top of this page will reflect any changes.
• A notification of changes will be sent to your registered email.
• A notice may be displayed when you log in to the platform.
• Separate consent may be obtained for significant changes.

Continued use of the platform after changes are made constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated privacy team.